Payments, cancellations and refunds
What you can pay for on KirKit, how you receive it, what happens when something is cancelled, and how a refund reaches you.
Who you pay
KirKit is run by KhedMaidan. Payments are processed by Razorpay: you pay through Razorpay's checkout by UPI, card, net banking or another method it offers, and KirKit never sees your card, UPI or bank details. All prices are in Indian rupees.
What you can pay for
- Entering a team in a tournament, at the entry fee the organizer sets.
- Registering for a league as a player or as a franchise owner, at the fee the organizer sets.
- Promoting a tournament to the Featured row at the top of the Tournaments list, at the price shown before you pay.
- Booking a streamer or a commentator for your matches, at the rate they set.
These are the only things KirKit takes payment for. The amount on the payment screen is the amount you pay.
How you receive what you paid for
Everything paid for on KirKit is a service inside the app. Nothing is shipped.
- An entry or a registration is confirmed as soon as the payment succeeds.
- A promotion runs for the period shown when you bought it.
- A booking is paid when you make it. If the streamer or commentator does not confirm it, the payment is released back to you.
Cancellations and refunds
Tournaments
If the organizer cancels a tournament, every entry fee paid for it is refunded in full, automatically. If an organizer removes your team from a tournament, the entry fee is not refunded automatically; write to us and we will look into it.
Leagues
If a league is cancelled before it starts, player and franchise-owner fees are refunded in full. If it is cancelled after it has started, our support team decides each case: a full refund, a refund for the matches not yet played, or no refund.
Promotions
If the tournament is cancelled before its promotion begins, the promotion is refunded in full. If it is cancelled while the promotion is running, the unused part of the promotion's period is refunded automatically.
Streamer and commentator bookings
You can cancel a booking for a full refund until the work has started. If it is cancelled after that, our support team decides: a full refund, a partial refund, or payment to the streamer or commentator for the work done.
How a refund reaches you
A refund goes back to the payment method you paid with, through Razorpay. Banks usually show it within 5 to 7 working days.
If a payment goes wrong
If money left your account but KirKit shows the payment as not completed, the payment is returned to you automatically, usually within 5 to 7 working days. If a payment succeeded but what you paid for did not appear, write to us and we will set it right.
Questions
Write to kirkit@khedmaidan.com with the payment ID shown in your bank or UPI app. The Terms and conditions apply to every payment.